The woman we rang as spoke to was so rude and didn’t listen at all to what we said just straight judges us she seemed and spoke very snobby won’t be dealing with them again
Worst customer service, customer harassment and known for not giving the key on time. Worst letting I have ever came across.
ABSOLUTELY DISGUSTED with this company, wanted to view a property and I was only available on the weekend due to not being able to finish work till 5:30. They told me they can’t do a 6 showing on the weekday due to no one basically wanting to do it. Refused also to do weekend viewing even though they are open on the weekends till 1pm!!! Potentially missed out on a propert because of their unprofessionalism! If you cba doing your Job then just say that! Instead of making ridiculous excuses.NegativeProfessionalism
Never use whitegates to look for a property . Staff are only nice when taking your deposit .Do not put your hope in them. No accountability to anything wrong to them.
They expect a disabled woman to go into the attic, into a badly fitted boiler cupboard to sort the pressure on the boiler as i now have no hot water or heating, when they know full well the boiler us faulty and needs fixing properly.
Under valued my property by around £110.000
Appalling company to deal with. Always unprofessional, rude and constantly in denial or gaslighting tenants. There were valid issues with the property which were raised and basically we were told we were lying and they would take no responsibility for any of them... Eg unclean cooker, boiler which is STILL not working properly and has to be refilled pressure almost daily since my sister moved in over 2 weeks ago. Just so stressful having to deal with them. I've never know such incompetence ... Every single person we have dealt with has been tht exact same. To be treated so rudely and appallingly is a disgrace.... Clearly untrained in customer service and horrendous client facing skills. Queue the Whitegates person who tells us it's all our fault..... And takes no responsibility..!!!
Dear Frank, We are sorry to see that you aren't happy with our service, as you did not leave a comment I'm unsure of how we can help. If you would like to email us at huddersfieldlettings@whitegates.co.uk we would be happy to discuss any matters further with you. Kind regards Whitegates Huddersfield & Brighouse
Awful place. Avoid at all costs. Do not care about their tenants and are poor at sorting any repairs - even ones that are a heath and safety risk response: unfortunately at the time of any issues you are not bothered, only when you receive a review do you seem slightly interested
ABSOLUTELY DISGUSTED with this company, wanted to view a property and I was only available on the weekend due to not being able to finish work till 5:30. They told me they can’t do a 6 showing on the weekday due to no one basically wanting to do it. Refused also to do weekend viewing even though they are open on the weekends till 1pm!!! Potentially missed out on a propert because of their unprofessionalism! If you cba doing your Job then just say that! Instead of making ridiculous excuses.
6-7 Cherry Tree Centre , Market Street, Huddersfield, West Yorkshire, HD1 2ET, West Yorkshire , UK, HD1 2ET
Property is our passion and we have been renting and selling homes in Huddersfield for over 45 years. We have earned a reputation for providing a first class service and the very highest levels of customer satisfaction, delivered by teams of skilful, trained, highly motivated property professionals and we're proud to have been awarded the Whitegates Brand Leader award annually since 2016. Instruct Whitegates to sell or rent your home in Huddersfield and you get all of the following benefits, plus more: - All our years of local expertise - Free, no obligation valuation and advice - Ongoing updates from our friendly staff - Local and in-house advertising - Immediate inclusion on the Whitegates Huddersfield website and high quality brochures - Advertising on the biggest property websites including Rightmove Being the largest letting agent in Huddersfield with over 1300 properties managed and the largest Whitegates Office nationally, we pride ourselves on our customer service to our clients & are well equipped to ensure your expectations are met.