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Whitegates Huddersfield

A selection of reviews/testimonials by highest rating
(in some cases, not all reviews/testimonials will be displayed)
1.00 /5

Dear Stan, We do not have you listed as a client on our system nor have you explained why you are not happy. We cannot accept this as a valid review. if you have any complaints fee free to contact the office 01484 548126

1.00 /5

Dear Christina I am sorry to hear you are not happy with ourselves in some way however i cannot find you on our system as a client and hence dismiss this review as malicious

1.00 /5

Worst ever letting agency. They tray to take money from deposit for something that not exist. AVOID. L.E. like I can't reply to the answer, I will write hier : No, I wasn't agree with that 10£ for "missing bulbs" because I have let much more bulbs that I found on that house. Landlord was all ok, but agency WORST EVER

Reply from agent

Good Afternoon Tomoiaga, I can see that you have been one of our past tenants for a LET ONLY property, all deductions made was agreed by yourself and the landlord. If at any point you wish / wished to dispute this through the DPS, you can submit your evidence to them. The DPS are there for the tenants as well as landlords. As the property is a let only and you wish to discuss this further please contact your landlord. Regards Whitegates Huddersfield

1.00 /5
Reply from agent

Dear Sir or Madam, it is impossible to reply to this review as we do not know who you are. Therefore i can only think its not a valid review

1.00 /5

Took over the last week of my tenancy from Easy Lettings, then charged me £80 for a window latch that was already broken when I moved in (and that was reported as broken!) £80 for a window latch, without providing proof of an invoice? Avoid this company at all costs. EDIT: Whitegates refunded the amount AFTER this review was left. I'd still steer clear of this company.

Reply from agent

Hi Rory G, Thanks for your comments, as you are aware this was discussed again with the landlord and these monies wasn't deducted from the deposit. If the monies was deducted from the deposit an invoice would be supplied to yourself as we explained. If you feel you wish to discuss this further please contact the office on 01484 452314 or email your concerns to Emily.baxter@whitegates.co.uk. Thank you

1.00 /5

Bad experience with Whitegates Huddersfield. Rented a house for 11 months.. return of the Deposit. First they said that there are items in the shed, but these were here before I moved in ( luckily I had prove) I had the house cleaned (end of tenancy ) before I moved out, but they still had things to add on their final report. (Grass to long and to wet) , dust on sideskirts, oven greasy, items behind radiator, bathroom needs professional cleaning etc. I really think the final inspector of whitegates did something or used some old photos because the property was cleaned and they didn't let me see what they had noticed and this makes me suspicous. Even the landlord said that the property was in a bad condition but I had it in a better condition than the property was when we moved in. Ok. But what happend next just makes me mad. Me my spouse and 2 little childeren came home and noticed that there was no power, strange as it was there were lights but nothing in the sockets, so the fridge/freezer was off. I had checked the electric meter and called scottishpower but they had no problems in the area. So I called the landlord and explained. Well after a photo exchange he found out that a switch was disabled and after enable it everything worked but after a while the power went out again. We found out that there was a water leaking through the ceiling and the landlord didn't want to sent someone out because of the sunday rate and someone would come monday. I have 2 kids and there was water dripping through the smokealarm and the best thing ( safest) things was to disable it and disconnect it. Now whitegates and the landlord want to charge me money for this. 288 pounds!! I saved them fire hazards. I even had viewings done for whitegates so the property would let soon after we left( sometimes 4 viewings a day) Total of 13 viewings in 5 days sometime the agent of whitegates didn't even come and I had to show the future tenants around. Wel whitegates all smiley faces and kind behaviour untill they have to return the deposit money. Never in my life whitegates again. I had rented through agency before and never had deal with things like this. Greedy people who wants to eat some of the deposit money.

Reply from agent

Dear Nabeela, There are two sides to every story. We do not manage your property nor do we have any financial gain in obtaining any deposit. As you are aware the house was not left in the condition it was given to you. The DPS will adjudicate in the matter as that is where the deposit is held.

1.00 /5

Worst ever letting agency. They tray to take money from deposit for something that not exist. AVOID. L.E. like I can't reply to the answer, I will write hier : No, I wasn't agree with that 10£ for "missing bulbs" because I have let much more bulbs that I found on that house. Landlord was all ok, but agency WORST EVER

Reply from agent

Good Afternoon Tomoiaga, I can see that you have been one of our past tenants for a LET ONLY property, all deductions made was agreed by yourself and the landlord. If at any point you wish / wished to dispute this through the DPS, you can submit your evidence to them. The DPS are there for the tenants as well as landlords. As the property is a let only and you wish to discuss this further please contact your landlord. Regards Whitegates Huddersfield

1.00 /5

This company has no standards, or support for tenants. Want your money and fob you off when you have a complaint. I avoid at all costs

Reply from agent

Hi Sharon, thanks for your comments, I can see you vacated one of our properties we manage in March 2018, I have looked through your archived tenancy and I am unable to find any reasons for concern? Please can you email your concerns through to Emily.baxter@whitegates.co.uk. Kind Regards

1.00 /5

Took over the last week of my tenancy from Easy Lettings, then charged me £80 for a window latch that was already broken when I moved in (and that was reported as broken!) £80 for a window latch, without providing proof of an invoice? Avoid this company at all costs. EDIT: Whitegates refunded the amount AFTER this review was left. I'd still steer clear of this company.

Reply from agent

Hi Rory G, Thanks for your comments, as you are aware this was discussed again with the landlord and these monies wasn't deducted from the deposit. If the monies was deducted from the deposit an invoice would be supplied to yourself as we explained. If you feel you wish to discuss this further please contact the office on 01484 452314 or email your concerns to Emily.baxter@whitegates.co.uk. Thank you

1.00 /5

Bad experience with Whitegates Huddersfield. Rented a house for 11 months.. return of the Deposit. First they said that there are items in the shed, but these were here before I moved in ( luckily I had prove) I had the house cleaned (end of tenancy ) before I moved out, but they still had things to add on their final report. (Grass to long and to wet) , dust on sideskirts, oven greasy, items behind radiator, bathroom needs professional cleaning etc. I really think the final inspector of whitegates did something or used some old photos because the property was cleaned and they didn't let me see what they had noticed and this makes me suspicous. Even the landlord said that the property was in a bad condition but I had it in a better condition than the property was when we moved in. Ok. But what happend next just makes me mad. Me my spouse and 2 little childeren came home and noticed that there was no power, strange as it was there were lights but nothing in the sockets, so the fridge/freezer was off. I had checked the electric meter and called scottishpower but they had no problems in the area. So I called the landlord and explained. Well after a photo exchange he found out that a switch was disabled and after enable it everything worked but after a while the power went out again. We found out that there was a water leaking through the ceiling and the landlord didn't want to sent someone out because of the sunday rate and someone would come monday. I have 2 kids and there was water dripping through the smokealarm and the best thing ( safest) things was to disable it and disconnect it. Now whitegates and the landlord want to charge me money for this. 288 pounds!! I saved them fire hazards. I even had viewings done for whitegates so the property would let soon after we left( sometimes 4 viewings a day) Total of 13 viewings in 5 days sometime the agent of whitegates didn't even come and I had to show the future tenants around. Wel whitegates all smiley faces and kind behaviour untill they have to return the deposit money. Never in my life whitegates again. I had rented through agency before and never had deal with things like this. Greedy people who wants to eat some of the deposit money.

Reply from agent

Dear Nabeela, There are two sides to every story. We do not manage your property nor do we have any financial gain in obtaining any deposit. As you are aware the house was not left in the condition it was given to you. The DPS will adjudicate in the matter as that is where the deposit is held.

Contact details
Sales Phone:

01484 548126

Lettings Phone:

01484 548126

Opening hours
Monday-Friday: 09:00 - 17:00 Saturday: 09:00 - 01:00
Address

6-7 Cherry Tree Centre , Market Street, Huddersfield, West Yorkshire, HD1 2ET, West Yorkshire , UK, HD1 2ET

Property is our passion and we have been renting and selling homes in Huddersfield for over 45 years. We have earned a reputation for providing a first class service and the very highest levels of customer satisfaction, delivered by teams of skilful, trained, highly motivated property professionals and we're proud to have been awarded the Whitegates Brand Leader award annually since 2016. Instruct Whitegates to sell or rent your home in Huddersfield and you get all of the following benefits, plus more: - All our years of local expertise - Free, no obligation valuation and advice - Ongoing updates from our friendly staff - Local and in-house advertising - Immediate inclusion on the Whitegates Huddersfield website and high quality brochures - Advertising on the biggest property websites including Rightmove Being the largest letting agent in Huddersfield with over 1300 properties managed and the largest Whitegates Office nationally, we pride ourselves on our customer service to our clients & are well equipped to ensure your expectations are met.

Our team

Chan Khangura

Association of Residential Letting Agents
National Association of Estate Agents
Property Ombudsman Sales
Property Ombudsman Lettings
Safeagent
Tenancy Deposit Scheme
onthemarket
rightmove
Zoopla
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure
Email / E-shot
Floor Plan
For Sale / To Let Board
Newspaper / Magazine
Professional Photos
Smart Viewing
Social Media Campaign
Video
Virtual Reality
Accompanied Viewings
Sales Progression
Manage / Negotiate
Windows Display
Property Brochure